Frustrated GP patients hang up as Yorkshire accent baffles AI receptionist
One daysingle sourceOne outlet reported this, once - no second voice in this corpus.
All 1 reports on Thu, 20 August 2026
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Thu, 20 August 2026
1 report- The Guardian World09:25first to report
‘Emma’ the Rotherham chatbot has 17 languages says AI firm – but health watchdog says system struggling with local ‘twangs’ Patients in a South Yorkshire town are frustrated by an AI GP receptionist not understanding their “broad accents”, a health watchdog has said. Healthwatch Rotherham , a local health and social care watchdog, said a number of practices in the area had introduced a new AI receptionist called Emma. Continue reading...